Outage analysis and SLA credit intel: what broke, what the SLA promised, and how to recover what your provider owes you.
A look back at the major 2025 cloud outages across AWS, Azure, and Google Cloud, the SLA credits they should have triggered, and the lessons for filing claims faster in 2026.
Cloud SLAs are full of exclusions, config prerequisites, and region-versus-zone traps. Here is how to read the fine print so you know what is actually covered before you file a credit claim.
Most rejected SLA credit claims fail for the same avoidable reasons: missed windows, wrong service scope, thin evidence, or claiming losses instead of credits. Here is how to avoid each.
SLA credits are not pocket change. Here is the actual dollar math on AWS, Azure, and Google Cloud breaches, and why a single afternoon of paperwork can pay back thousands.